Video can’t be displayed
This video is not available.
Shipping and Return
Thank you for visiting TransferFactorshop.com (4life independent distributor) your resource for 4Life Transfer Factor products. We ship orders quickly, sending packages out the same day, except when orders are received after mail cut-off times. We have been in business for over 15 years. Through our experience, we endeavor to send your order as efficiently as possible.
What is the cut-off time for same-day shipping?
-Orders placed before 3 pm PST will ship the same day.
-This excludes holidays and Sundays
How do I receive free shipping?
-We offer free shipping and tracking on ALL ORDERS shipped within the USA.
-No additional shipping or handling costs unless you choose to upgrade your shipping service.
Once I place the order, how will I receive updates?
-After ordering, you will receive email updates (e.g. payment received, order shipped)
-Your order’s tracking number is included in the shipping email (it can take 24 or more hours for the postal service to provide its first update)
-If orders are received after 3 pm PST or during holidays, you will receive updates the next business day.
What if I don’t receive shipping updates for my order?
-If you do not receive order updates, we might have had the wrong email on file.
-Sometimes customers accidentally misspell or leave out portions of their email.
-This does not jeopardize the shipment of your order, only your ability to receive news about your order.
-This can be corrected by email at 4lifecenter@gmail.com or by phone at 888-882-8832 about updates to your order (Note: orders ship quickly, so if you do not receive an immediate reply over email, calling may be the better option).
What if my package is lost?
-If you think your package was lost or not delivered, contact us right away
-We will not charge you extra to ship another package
-We send additional packages with a signature requirement to ensure delivery
What if I need to return or cancel my order?
-We receive returns up to 30 days after purchase
-If your products arrive damaged or unusable, we will replace them without any additional charges.
-If the products are canceled or returned otherwise, there is a 15% restocking fee (Note: there is no restocking fee if you cancel your order before we ship it out).
What is the cut-off time for same-day shipping?
-Orders placed before 3 pm PST will ship the same day.
-This excludes holidays and Sundays
How do I receive free shipping?
-We offer free shipping and tracking on ALL ORDERS shipped within the USA.
-No additional shipping or handling costs unless you choose to upgrade your shipping service.
Once I place the order, how will I receive updates?
-After ordering, you will receive email updates (e.g. payment received, order shipped)
-Your order’s tracking number is included in the shipping email (it can take 24 or more hours for the postal service to provide its first update)
-If orders are received after 3 pm PST or during holidays, you will receive updates the next business day.
What if I don’t receive shipping updates for my order?
-If you do not receive order updates, we might have had the wrong email on file.
-Sometimes customers accidentally misspell or leave out portions of their email.
-This does not jeopardize the shipment of your order, only your ability to receive news about your order.
-This can be corrected by email at 4lifecenter@gmail.com or by phone at 888-882-8832 about updates to your order (Note: orders ship quickly, so if you do not receive an immediate reply over email, calling may be the better option).
What if my package is lost?
-If you think your package was lost or not delivered, contact us right away
-We will not charge you extra to ship another package
-We send additional packages with a signature requirement to ensure delivery
What if I need to return or cancel my order?
-We receive returns up to 30 days after purchase
-If your products arrive damaged or unusable, we will replace them without any additional charges.
-If the products are canceled or returned otherwise, there is a 15% restocking fee (Note: there is no restocking fee if you cancel your order before we ship it out).